Sunday, May 15, 2011

Technology, y'need to stop bein' so ignant!

Since I've started my career as an Event Coordinator, I've had the wonderful responsibility of having my work calls forwarded to my personal phone via Google Voice. Technology is amazing, yes. One of its great features is that it transcribes voicemails and sends them to my email and text inboxes.

However, and that's a big HOWEVER. There is only SO much that technology can do for you. Quite frankly, technology is kinda ignorant. In this sense, it doesn't keep in mind that people have accents. I work in the Silicon Valley; a hub that attracts working professionals from all around the world. So, if it doesn't understand what you're saying it italicizes the word that it 'thinks' you said. This message, I thought, was pretty hilarious. Choose whatever accent you feel is appropriate. It's the way that Google Voice translates it that makes it hilarious.

Google Voice Translation
Morning Jenny, This is your Vana groovy videos of the vegetation Foundation. I'm calling about our it meant, this evening. Just wanted to confirm Beach area of evil be in there and I wanted to find out what the seating arrangement would look like said, you have multiple tables or do you have like long tables or do you have multiple small tables. I would appreciate a call back thank you bye.

Actual Human Translation
Morning Jenny, This is Shavene Gupta* of the Education* Foundation. I'm calling about our event, this evening. Just wanted to confirm which area we'll be in there and I wanted to find out what the seating arrangement would look like said, you have multiple tables or do you have like long tables or do you have multiple small tables. I would appreciate a call back thank you bye.

C'mon technology. You're developed by people who come from all around the globe. That's just not nice!

*Identity of this client has not been compromised. It is a fictional name and business, but real message.

Technology, y'need to stop bein' so ignant!

Since I've started my career as an Event Coordinator, I've had the wonderful responsibility of having my work calls forwarded to my personal phone via Google Voice. Technology is amazing, yes. One of its great features is that it transcribes voicemails and sends them to my email and text inboxes.

However, and that's a big HOWEVER. There is only SO much that technology can do for you. Quite frankly, technology is kinda ignorant. In this sense, it doesn't keep in mind that people have accents. I work in the Silicon Valley; a hub for international professionals to create the most cutting edge technology. So, if it doesn't understand what you're saying it italicizes the word that it 'thinks' you said. This message, I thought, was pretty hilarious. Choose whatever accent you feel is appropriate. It's the way that Google Voice translates it that makes it hilarious.

Morning Jenny, This is your Vana groovy videos of the
vegetation
Foundation. I'm calling about our it meant, this evening. Just wanted to confirm
Beach
area of evil be in there and I wanted to find out what the seating arrangement would look like said, you have multiple tables or do you have like long tables or do you have multiple small tables. I would appreciate a call back. Thank you bye.